Whirlpool Built-in Front Control Dishwasher with TargetClean™ Option

We originally purchased this dishwasher in January 2016. We thought we were paying for a quality piece of equipment, stainless steel tub, that was not the case!! It worked for 8 months and then completely quit working. We had a repairman out at least 10 times and he couldn’t figure out what was wrong with it so it became my personal battle to deal with. By the time the repairman had been out all those times it was past the expiry date of the warranty and I was initially told I was on my own even though the issue occured well within warranty. At that point I spent months arguing with Whirpool, I sent multiple videos showing the issues and after months of emailing they agreed to send me a replacement. I have now had the replacement for just over a year and it is ALSO NOT WORKING!!! Lucky for Whirlpool, the warranty is only valid from the purchase of the initial dishwasher so they were “off the hook”. I called and asked if there was anyway they would be willing to help, even just partially, considering the dishwasher would also have been within its warranty period, but was told flat out that they would not help at all. I have had a “new” Whirpool dishwasher for 30 months and yet I’ve bewn handwashing dishes for a good portion of those months!! So disappointing from a company like Whirpool.

I was so excited to purchase this high end dishwasher, but that joy faded quickly when the motor and thermostat needed replacing within the first weeks of ownership. Now, 3 years later the motor needs replacing again. I reached out to Whirlpool customer service and was told that these things happen and they could not help me. Disappointed to find that they do not care about "everyday care" as they claim. Aside from the issues it has with the motor, you cannot place taller pieces of silverware like butter knives near the soap dispenser as it blocks the door from opening. Also, there have been instances where the door has leaked puddles of water on the floor.

I have had it for over a year. The controls are easy to use. You can adjust the default settings easily. It's easy to choose a cycle with more water for dirty loads

We bought this dishwasher in February 2015. Like the silverware being able to go outside the bottom basket to create more room for dishes, the little fold down shelf in the top basket (perfect for long utensils or some additional small items). Cleaned dishes well...until the pump died July 2018. Appliances aren't built like they used to be, but 3.5 years is a ridiculously short amount of time.

Have owned this dishwasher for a year now and it does not dry the dishes at all no matter what setting or with the rinse aid per instructions. Ran a cycle on Sunday and did not put them away until Friday and things were dripping wet, especially the silverware and plastics. The silverware does not always get clean. I have tried the basket on the door and placing it on the bottom rack. All my appliances are Whirlpool which I normally like. This one is a disappointment.